CDO Flagship Summit - US West | November 11-13, 2018 | Westin Kierland Resort & Spa - Scottsdale, AZ, USA

agenda

↓ Agenda Key

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

Saturday, November 10, 2018 - CDO Flagship Summit - US West

12:00 pm - 5:00 pm

Optional Activities

Golf Tournament

12:00 pm - 6:00 pm

Registration and Greeting

5:30 pm - 6:30 pm

Summit Networking Happy Hour

6:30 pm - 8:30 pm

Welcome Dinner and Panel

The Next Phase of Digital Transformation

Today's digital technologies quickly become commodities, and adoption of emerging technologies provides only temporary edge and differentiation. To stay ahead, you must think bigger and take bigger risks. Do not make the technologies themselves the focal point, but the profound business transformations they make feasible.

8:30 pm - 9:30 pm

After Dinner Networking

Sunday, November 11, 2018 - CDO Flagship Summit - US West

7:15 am - 8:00 am

Registration and Networking Breakfast

8:00 am - 8:10 am

Welcome Address and Opening Remarks

8:10 am - 8:45 am

Keynote Presentation

Life Shapes Leadership

"You can't choose what happens to you in life, you only choose how you respond." As a seasoned IT professional, Jody Davids' outlook on leadership is deeply impactful and inspiring. In this keynote, she will share learnings gleaned from an extraordinary career at iconic global brands.

8:50 am - 9:25 am

Keynote Presentation

Your Cloud for Smarter Business - Accelerate Your Digital Transformation with Cloud & AI

How can you accelerate your digital transformation journey? With Cloud! Listen and learn what it means when a Cloud is:

Built for all your applications
AI-ready
Secure to the core

Then, walk away with practical knowledge on how far and fast you can go and grow with an open, flexible Cloud architecture. This includes why and how you will want to migrate, modernize and innovate on Cloud using the latest AI technology and data -- and that's from any data source.

You won't be locked in. Your options are limitless. You'll be on a clear path to digital transformation complete with rethinking client value and creating new business models.

9:30 am - 10:05 am

Keynote Presentation

Digital Transformation: You Know What it is, but are You Actually Executing? Learn How to Win the Digital Race.

Yes, we all know about Digital Transformation. You already know what you need to do. But how confident are you that your executive and IT teams are going to execute on the vision? Do they know how? For some businesses ?transformation? means creating immersive, interacting customer experiences. For others, it's incorporating AI and machine learning into operations. Whatever your goal, we all know we need to digitally transform. You know where you want to go, but what's your success of getting there â?" faster than your competitors? Executing change is about doing things differently. The winners in the Digital Age are the companies who have changed their point of view and transformed from the ground up.

Learn what you can do in the next six months to change the course of your organization to make sure you're not only in the race, but leading it.

10:15 am - 10:40 am

Executive Exchange

Think Tank

Future of customer service?

Discover Financial has built a successful business around a customer focus and award winning customer service. As customers evolve away from phone interactions to digital and social channels how can a company maintain that winning formula of customer service? The discussion will focus on the intersection of emerging technologies like AI and new customer demands and how Discover will maintain its leadership position.

10:45 am - 11:10 am

Executive Exchange

Thought Leadership

How Will We Pay for It? - Strategies and Trade-offs to Fund Digital Transformation

Digital transformation delivers a sustainable competitive edge if done right. The multi-million dollar boardroom question that CIOs are often left to address: "how are we going to pay for this?" with ongoing operations consuming 80%-90% of a typical IT budget.

Join this interactive discussion to hear how technology leaders are adopting three specific strategies to reallocate capital & resources to digital growth. That reality requires significant rethinking of cost components and budget trade-offs, and exploring radical options across the entire IT landscape.

11:15 am - 11:40 am

Executive Exchange

Thought Leadership

Where Are We on Our Journey? Effective Dashboards for Decision Making

How fast are we going? Are we going in the right direction? How much fuel do we have in the tank? These are common questions for those on the move. Companies on a digital transformation journey need effective dashboards to help them understand the myriad data sources screaming for attention. We will discuss best practices for the various types of dashboards that can be used to make the most important decisions for your company.

Takeaways:

Digital Transformation is providing an increasing amount of data to be understood and analyzed in order to make the right decisions.
Effective dashboards are a key tenet of consuming this onslaught of data.

11:45 am - 12:10 pm

Executive Exchange

Think Tank

Emerging Technologies: Adopting Blockchain, Imagine the Possibilities!

Blockchain is an exciting new technology that is slowly proving to be a radical innovation since Internet that triggered previous industrial revolutions. Blockchain technology features like disintermediation, improved transparency, and increase auditability can significantly reduce transaction costs, introduce efficiency into existing value chains, challenge revenue models, and open new markets. It's potential to disrupt existing economic and business models through productivity gains to multiple industries has been very promising. It's data provenance features and trusted interactions could change how data is controlled, shared and governed. Although big technological hurdles remain, innovative data management opportunities are emerging. It's time for data and analytics leaders to start experimenting!

12:15 pm - 1:30 pm

Networking Luncheon and Panel

Charging Ahead: Speeding Up Transformation Through Disruption

Disruption alters, destroys, but also creates value. You realize the need to act once revenue starts to shift, which is happening at a faster pace than most would think. Disruption can be a great thing if you act upon it, but it's a threat if you watch idly. We will discuss how CIOs and CISOs can be proactive and act on disruption by figuring out how to identify, prioritize and respond.

1:35 pm - 2:00 pm

Executive Exchange

Thought Leadership

Increase the Speed and Agility of Data Analytics

Hadoop and related technologies for Big Data analytics can deliver tremendous business value, and at a lower cost than traditional data management approaches. But early adopters have encountered challenges and learned lessons over the past few years. In this presentation, we'll discuss: The five worst practices in early Hadoop deployments and how to avoid them Best practices for the right architecture to meet the needs of the business How to ensure highly scalable and elastic Big Data infrastructure.

2:05 pm - 2:30 pm

Executive Exchange

Thought Leadership

Digital Transformation requires agile operating models, orchestrated in the cloud

Moving to the cloud changes the game, but managing the sprawl of private, public, hybrid, and multi-cloud with a diversity of vendors, services, and standards can weigh business down. Digital Transformation requires aggregating, orchestrating, and securing all cloud services.

Attend this session to explore how a secure digital workspace can help your teams simplify and manage complex multi- and hybrid-cloud infrastructure technology from a single console - allowing connection, collaboration, and innovation from anywhere - on any application, any device, any cloud, at any time. You'll gain insights on:

Providing an always-on workspace without a costly outlay of capital
Ensuring excellent app performance over a resilient network
Matching your IT investment with business needs

2:35 pm - 3:00 pm

Executive Exchange

Think Tank

Becoming Software-Industrial

Digitization is changing the world we live in and creating a revolutionary opportunity to transform the most critical industries. Join to hear Sathish Muthukrishnan, Chief Digital & Information Officer for Honeywell Aerospace, discuss how the aerospace industry has been ahead of the innovation curve since we first started flying.?

3:05 pm - 3:30 pm

Executive Exchange

Executive Boardroom

CA Corporate Strategy Modern Software Factory

The Modern Software Factory is a blueprint for combining agility, automation, insights, and security to transform your digital business - so you can compete to win in the application economy. CA Technologies provides best practices, guidance, and compelling products to help your organization deliver the trust, value, speed and reliability your customers demand.

3:35 pm - 4:00 pm

Executive Exchange

Executive Boardroom

Going Mobile: Mobility as a Driver of Enterprise Transformation

Mobility has changed everything. Customers expect to engage and consume where and how they want. This power shift from company to customer has put increased pressure on on businesses to change. However, mobility can also be the beacon that drives a company's digital transformation due to its universality in experience and understanding.

Takeaways:

Mobility is changing both how employees and customers think about and interact with a company.
Mobility can also be the overarching driver that enables a CIO to rally an organization to the next step on the digital transformation journey.

4:05 pm - 4:30 pm

Executive Exchange

Think Tank

Data Matters! Attaining Transformation Through Data & Analytics

If digital transformation is a journey, then data is the fuel that will transport your company from here to there. Comprehending and creating insight from data is transformational. Being able to gather and analyze data to generate a competitive edge, creates new opportunities, and promotes innovation. However, to support a pipeline of up-to-date and competitive modern data and analytics, a sound foundation and architecture must be constructed in order to deliver it.

4:35 pm - 5:00 pm

Executive Exchange

Executive Boardroom

Where Are We on Our Journey? Effective Dashboards for Decision Making

Takeaways:

Digital Transformation is providing an increasing amount of data to be understood and analyzed in order to make the right decisions.
Effective dashboards are a key tenet of consuming this onslaught of data.

5:05 pm - 5:35 pm

Executive Visions Panel

Influencing, and not Just Reacting to, the Business Strategy

Building up digital business hinges on being able to add in information and technology assets and capabilities much earlier into leaders' strategic plans. We will discuss how CIOs are aiming to revamp the dynamics of the provider/consumer relationship in order to have a strategic impact and influence across all levels of the business.

6:00 pm - 7:00 pm

Summit Happy Hour

7:00 pm - 8:30 pm

Networking Dinner and Panel

From the War Room to the Board Room; Communication is the Key

Digital transformation is changing how you equip your employees and how your company interacts with customers. It is also changing the role of the CIO and CISO to be a business leader and internal sales leader for transformation. CIOs are now responsible for communicating strategies and recommendations to CxOs, boards and key stakeholders within a company. Join us, during dinner, for a passionate panel discussion with your peers as they share how they are successfully communicating internally to accomplish the company's goals.

8:30 pm - 10:00 pm

After Dinner Networking

Monday, November 12, 2018 - CDO Flagship Summit - US West

7:45 am - 8:35 am

Networking Breakfast

8:40 am - 8:45 am

Welcome Address and Opening Remarks

8:45 am - 9:20 am

Keynote Presentation

CIOs & CISOs: One Foot on the Gas & One Foot on the Brake?

CIOs are facing increasing pressure to guide their companies to rapidly adopt new technologies and solutions to keep their companies competitive in their industry. CISOs are facing increasing pressure to keep their company and its data safe and secure from all threats. Without great vision and cooperation these goals can appear to be at cross purposes.

Takeaways:

CIOs and CISOs are both facing pressures that could seem to be at cross purposes.
CIOs and CISOs must work very closely together to accomplish both their individual organizational goals but also the overarching company goals to thrive.

9:25 am - 10:00 am

Keynote Presentation

The Power of Big Data: Energizing the Customer Experience

Customer intimacy is an imperative for companies who are struggling with increasing commoditization of goods and services and an explosive growth in the channels of engagement. Digital organizations have a head start and have disrupted traditional customer interfaces to gain competitive advantage. As a result, organizations across industries are now exploring ways to energize the customer experience and fill the digital gap. This session will present practical ways in which leaders in digital customer experience are leveraging big data to harvest customer insights, create new business applications and enable digital transformation within sales and marketing.

Takeaways:

Discuss how CIOs and CMOs need to interact to enable effective operating models to monetize on big data.
Discover how new data ingestion techniques and Big Data Lake are used to drive customer intimacy.

10:10 am - 10:35 am

Executive Exchange

Executive Boardroom

Deception-Based Threat Detection: Myths and Realities

In today's world where advanced threats and insiders demonstrate that they can evade security prevention systems, in-network threat visibility and detection are considered critical security infrastructure. That said, there are myths and realities about the effectiveness of deception for detecting advanced threats - and there are specific strategies for operational management efficiency and key use cases that are driving adoption. Join us for this session where you'll hear about real-world deployment experiences, the value customers are realizing, and what pen test Red Teams are saying about deception-based threat detection.

10:40 am - 11:05 am

Executive Exchange

Thought Leadership

Planning for a Multi-Cloud Future

The promise of the cloud is almost beyond compare; infinite computing resources, unmatched reliability and uptime, instantaneous service availability, simplistic self-service and provisioning, and the low-low prices of a buy by the drink model. These are the reasons behind the rush to the cloud that we are currently experiencing, but the wholesale adoption does bring a downside " as more and more capability is moved to the cloud, more and more cloud providers are utilized since, for the most part, each provider offers only a limited suite of services. The MultiCloud environment that creates a new set of challenges that IT leaders need to overcome, notably resiliency, interoperability/integration, and security and compliance through careful planning and the lessons learned from building complex on premise distributed systems.

Takeaways:

As enterprises move to the cloud, MultiCloud environments will increasingly become the norm, not the exception
Consistent planning and thoughtful architecture will be essential to efficient and effective cloud deployments

11:10 am - 11:35 am

Executive Exchange

Executive Boardroom

Finding the Right Security Partner: The Difference Between MSSP and MDR

In today's world of increasing cyber threats, selecting the best security partner for your organization can be challenging. With innovative services such as Managed Detection and Response changing the way organizations respond to threats, it's important to understand the difference between traditional MSSPs and MDR providers. This presentation will focus on the realities of using MSSP technologies versus MDR and provide selection recommendation guidelines for CISOs.

Takeaways:

Vendors can respond to incidents proactively or reactively
Not all MDR vendors are the same
Use a proof of concept to authenticate vendor claims
Validate the vendors regulatory experience

11:40 am - 12:05 pm

Executive Exchange

Executive Boardroom

Moving Beyond the Hype: Separating AI Fact from Fiction

Artificial Intelligence (AI) is driving unlimited possibilities for companies looking to modernize their business. With digital transformation high on everyone's priority list, AI needs to be an integral part of that strategy and developed in a trusted fashion. In this panel, AI thought leaders will help you to separate the hype from reality and offer suggestions on where you might begin your AI journey.

12:10 pm - 12:35 pm

Executive Exchange

Think Tank

The Future of Data Management

Data is at the center of the digital business platform, but in reality, data is everywhere! Things, IT systems, customers, ecosystems, all have data. Organizations need to access, understand, manage and trust data in a flexible and agile manner. Taking an approach of collecting all possible data is becoming clearly impossible, balancing collecting data and connecting to data is the path to modernizing data management.

12:40 pm - 1:05 pm

Executive Exchange

Think Tank

CIO, CISO & Cloud Transformation: Who's Watching the Watcher?

If all InfoSec-related tasks in Information Technology were performed by a member of the Information Security team, we would not need an IT team at all. So should we be asking if we even need an IT team?

Mark will discuss what IT does in organizations using a hybrid cloud strategy, for Public and Private cloud. What is the practical and good-practice boundary between InfoSec and IT? What are the most important cloud security priorities and who covers what tasks for which?

1:05 pm - 1:10 pm

Closing Remarks

1:10 pm - 1:45 pm